How to Freeze Your Credit for Free
A credit freeze restricts access to your credit reports, making it harder for an identity thief to open a new credit card, loan or other credit account in your name. Placing, temporarily lifting and removing a freeze is free under federal law.
You must freeze your reports separately with Equifax, Experian and TransUnion. Freezing only one report leaves the other two available to lenders that may use them. This guide explains how to freeze all three reports, protect your login information and temporarily lift a freeze when you need to apply for credit.
- Quick Answer
- What Is a Credit Freeze?
- What a Credit Freeze Does
- What a Credit Freeze Does Not Do
- Freeze All Three Credit Reports
- Credit Bureau Freeze Information
- What You Need Before Starting
- How to Freeze Equifax
- How to Freeze Experian
- How to Freeze TransUnion
- How to Freeze Online
- How to Freeze by Telephone
- How to Freeze by Mail
- How Long Does a Freeze Take?
- Save Your Freeze Confirmations
- How to Temporarily Lift a Freeze
- Temporary Lift vs Permanent Removal
- Which Bureau Should You Unfreeze?
- Applying for a Mortgage
- Applying for a Car Loan or Credit Card
- Jobs, Apartments and Insurance
- Can You Still Use Existing Accounts?
- Does a Freeze Affect Your Credit Score?
- Can You Check Your Credit Report?
- Credit Freeze vs Credit Lock
- Credit Freeze vs Fraud Alert
- What to Do After Identity Theft
- Should You Freeze After a Data Breach?
- What if Your Wallet Was Lost?
- Does a Freeze Stop Existing Account Fraud?
- How to Freeze a Child’s Credit
- Freeze for a Protected Adult
- What if You Cannot Place or Lift a Freeze?
- When to File a CFPB Complaint
- Avoid Credit Freeze Scams
- Simple Credit Freeze Routine
- Credit Freeze Mistakes to Avoid
- Related Charge Decoded Guides
- Frequently Asked Questions
Quick Answer
Freeze your credit separately with Equifax, Experian and TransUnion. Placing, temporarily lifting and removing a security freeze is free.
Use the official freeze pages:
For each bureau:
Type the website address directly rather than following an unexpected email, text or advertisement.
Provide the identifying information requested by the bureau.
Do not accidentally enroll in a paid credit lock or monitoring subscription.
Save the confirmation page, email and account information.
A freeze placed with one bureau does not automatically freeze the others.
A freeze does not stop fraudulent activity on an existing bank or credit card account. Continue monitoring transactions and report unauthorized charges immediately.
What Is a Credit Freeze?
A credit freeze, also called a security freeze, restricts prospective creditors from accessing your credit report for many new-account decisions.
Most lenders want to review a credit report before approving:
- A credit card
- A personal loan
- An auto loan
- A mortgage
- A retail financing account
- Another new credit account
When the lender cannot access the frozen report, it will usually delay or reject the application until the freeze is lifted.
You do not have to be an identity-theft victim to freeze your credit. Anyone can place a freeze for any reason.
A freeze:
- Is free
- Does not affect your credit score
- Remains until you lift or remove it
- Can be temporarily lifted
- Must be managed separately with each credit bureau
What Does a Credit Freeze Do?
A freeze can make it more difficult for someone to open new credit using your identity.
It is especially useful when:
- Your Social Security number was exposed
- Your wallet or identification was stolen
- You experienced identity theft
- You found an account you did not open
- You received a data-breach notice
- A scammer obtained sensitive personal information
- You are not planning to apply for credit soon
- You want an additional layer of protection
A freeze controls access to the credit report. It does not freeze your bank account, credit card or credit score.
What Does a Credit Freeze Not Do?
A credit freeze does not:
- Cancel your existing credit cards
- Prevent you from using existing credit accounts
- Stop purchases made with stolen card information
- Stop withdrawals from a compromised bank account
- Correct credit-report errors
- Remove fraudulent accounts already appearing on your reports
- Prevent every type of identity theft
- Stop tax, medical or government-benefit identity theft
- Prevent existing creditors from reviewing an account
- Stop every organization with a legally permitted purpose from accessing information
Continue monitoring bank, credit card, insurance and other financial statements after placing a freeze.
When an unauthorized credit card charge already exists, use:
Unauthorized Credit Card Charge: What to Do
Why Must You Freeze All Three Credit Reports?
Equifax, Experian and TransUnion maintain separate consumer credit files.
A freeze placed with Equifax:
- Freezes your Equifax report
- Does not freeze Experian
- Does not freeze TransUnion
The same rule applies to each bureau.
| Bureau frozen | What remains available |
|---|---|
| Equifax only | Experian and TransUnion reports may remain accessible |
| Experian only | Equifax and TransUnion reports may remain accessible |
| TransUnion only | Equifax and Experian reports may remain accessible |
| All three | All three nationwide credit files are frozen |
Do not assume one bureau will notify the others. That happens with certain fraud alerts, not credit freezes.
Credit Bureau Freeze Information
| Credit bureau | Official online freeze page | Telephone |
|---|---|---|
| Equifax | Equifax Credit Freeze | 1-888-298-0045 |
| Experian | Experian Credit Freeze | 1-888-397-3742 |
| TransUnion | TransUnion Credit Freeze | 1-888-909-8872 |
Contact information can change. Confirm current telephone numbers and mailing instructions on each bureau’s official website before sending sensitive documents.
What Do You Need Before Freezing Your Credit?
A bureau may request:
- Your full legal name
- Your Social Security number
- Your date of birth
- Your current address
- Previous addresses
- Your email address
- Your telephone number
- Answers to identity-verification questions
For a mailed request, you may need copies of:
- A driver’s license or government identification
- A utility bill
- A bank statement
- Another document proving your current address
- A Social Security card or other identity document
Check each bureau’s current document requirements before mailing anything. Send copies rather than irreplaceable original documents.
Before beginning, create a secure record with separate spaces for:
- Equifax confirmation
- Experian confirmation
- TransUnion confirmation
- Login usernames
- Freeze dates
- Recovery instructions
How to Freeze Your Equifax Credit Report
Online
Visit:
Follow the prompts to:
- Create or access your myEquifax account
- Verify your identity
- Locate the security-freeze controls
- Place the freeze
- Save the confirmation
Telephone
Use the current Equifax security-freeze number:
1-888-298-0045
Equifax currently lists this security-freeze mailing address:
Equifax Information Services LLC
P.O. Box 105788
Atlanta, GA 30348-5788
Confirm the current address, required identification and request form through Equifax before mailing.
How to Freeze Your Experian Credit Report
Online
Visit:
Follow the prompts to:
- Create or access your Experian account
- Verify your identity
- Select the security-freeze option
- Confirm that the report is frozen
- Save the confirmation
Telephone
1-888-397-3742
Experian currently lists:
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
Experian’s current mailed-request instructions may require:
- Your full name
- Your Social Security number
- Your date of birth
- Your addresses for the previous two years
- A copy of government identification
- A copy of a utility bill or bank statement
Review the current Experian instructions before mailing because documentation requirements may change.
How to Freeze Your TransUnion Credit Report
Online
Visit:
Use the TransUnion Service Center to:
- Create or access your account
- Verify your identity
- Place the security freeze
- Temporarily lift it later when necessary
- Save your confirmation
Telephone
TransUnion provides an automated freeze line at:
1-888-909-8872
Its Consumer Relations team may also assist with freeze questions at:
1-800-916-8800
TransUnion currently lists:
TransUnion
P.O. Box 160
Woodlyn, PA 19094
TransUnion advises including your:
- Name
- Address
- Social Security number
It may also be helpful to include the identity and address documentation listed in its current instructions.
How to Freeze Your Credit Online
Online freezing is generally the fastest method.
Type the address into the browser or use the links in this guide.
Use a unique password that is not shared with your banking or email accounts.
Answer the requested questions carefully.
Look specifically for “Security Freeze” or “Credit Freeze.”
Confirm that the status changes to frozen.
Download or screenshot the confirmation and record the date.
Complete the process separately at all three bureaus.
Do not buy a credit-monitoring membership merely to reach the free security-freeze option.
How to Freeze Your Credit by Telephone
Freezes can also be requested by telephone.
Before calling, have:
- Your legal name
- Your date of birth
- Your Social Security number
- Your current address
- Previous addresses
- A pen or secure place to record confirmation details
During the call:
- Confirm that you are requesting a free security freeze
- Complete identity verification
- Ask when the freeze becomes effective
- Write down any confirmation or reference number
- Ask how to manage the freeze later
Call only a number listed on the bureau’s official website or an official government resource. Do not call a number supplied by an unexpected fraud-alert message.
How to Freeze Your Credit by Mail
A mail request may be useful when:
- Online identity verification fails
- You cannot access the bureau’s online service
- You are freezing a minor’s credit
- You are acting for a protected adult
- The bureau requests additional documents
Your written request may need to include:
- A clear request for a security freeze
- Your full legal name
- Your Social Security number
- Your date of birth
- Your current address
- Your previous addresses
- Copies of required identity documents
- Copies of required address documents
Use the bureau’s current form when one is provided. Keep a complete copy of everything mailed and use a trackable delivery method.
Do not mail irreplaceable original documents unless the bureau’s current instructions specifically require them.
How Long Does a Credit Freeze Take?
| Request method | General federal timeframe |
|---|---|
| Secure online request | Freeze placed within one business day |
| Telephone request | Freeze placed within one business day |
| Mail request | Freeze placed within three business days after receipt |
| Online or telephone temporary lift | Completed within one hour |
| Mailed temporary lift or removal | Completed within three business days after receipt |
| Written confirmation | Generally sent within five business days after placement |
A bureau may complete an online request almost immediately, but federal timing rules allow the periods shown above.
When the freeze does not appear:
- Check the confirmation page
- Sign back into the official bureau account
- Call the bureau
- Record the representative and case number
- Confirm whether additional identity documents are needed
Save Your Freeze Confirmations
Save separate records for all three bureaus.
| Bureau | Date requested | Status | Confirmation saved? |
|---|---|---|---|
| Equifax | [Date] | [Frozen] | [Yes or no] |
| Experian | [Date] | [Frozen] | [Yes or no] |
| TransUnion | [Date] | [Frozen] | [Yes or no] |
Keep:
- Confirmation emails
- Screenshots
- Reference numbers
- Usernames
- Password-recovery information
- The date each freeze was placed
- Telephone call records
- Copies of mailed requests
Store this information securely. Do not email passwords, Social Security numbers or account-recovery details to yourself in plain text.
How to Temporarily Lift a Credit Freeze
A temporary lift allows access to a frozen report during a period you select.
You may need one when applying for:
- A credit card
- An auto loan
- A mortgage
- A personal loan
- Retail financing
- Another new credit account
The lender may use Equifax, Experian, TransUnion or more than one.
Use the official freeze-management page.
Do not permanently remove the freeze unless that is your intention.
Allow enough time for the lender to complete its credit inquiry.
Record which bureau was lifted and when it will refreeze.
Check the bureau account after the temporary period ends.
A temporary lift is free. You should not need to purchase monitoring or a credit lock to lift a security freeze.
Temporary Lift vs Permanent Freeze Removal
| Temporary lift | Permanent removal |
|---|---|
| Allows access for a selected period | Ends the freeze until you place a new one |
| Useful for one application | Useful when you no longer want the freeze |
| Automatically returns at the end of the period | Does not automatically return |
| Free | Free |
| Usually the safer choice for temporary credit needs | Leaves the report available after removal |
For most one-time applications, temporarily lifting the appropriate report is better than permanently removing all three freezes.
Which Credit Bureau Should You Unfreeze?
Ask the lender:
- Which bureau will you check?
- Will you check more than one bureau?
- When will you submit the inquiry?
- How long should the report remain available?
When the lender identifies one bureau, you may need to lift only that report.
When the lender:
- Cannot identify the bureau
- May use more than one
- Uses an automated process that varies by applicant
You may need to lift all three temporarily.
Do not assume a lender will use the same bureau it used during an earlier application.
How to Handle a Credit Freeze Before a Mortgage
Mortgage lenders commonly review reports from all three nationwide credit bureaus.
Before applying:
- Ask the lender when it will pull credit
- Ask whether all three reports are needed
- Temporarily lift the required freezes
- Allow enough time for additional credit checks during underwriting
- Save each lift confirmation
A mortgage process may include more than one credit review. Ask the lender how long the reports should remain available before choosing the temporary-lift dates.
Also review your reports before applying:
Car Loans, Credit Cards and Other Applications
For a credit card or auto-loan application:
The company may be able to identify the report it expects to access.
Choose a short but adequate date range.
Online or telephone lifts generally must be completed within one hour.
Tell the lender when the necessary report is available.
Check the bureau after the selected period ends.
Do not repeatedly apply while the report remains frozen. Confirm the lift before submitting another application.
Jobs, Apartments and Insurance
The federal security-freeze requirement does not restrict employment, tenant-screening and insurance access in the same way it restricts many new-credit inquiries.
Before lifting a freeze, ask the employer, landlord or insurer:
- Are you requesting a traditional credit report?
- Which consumer reporting company will you use?
- Does my security freeze affect your screening request?
- Do you need me to take any action?
Do not remove all three freezes automatically. Confirm exactly which report or screening product the organization needs.
Can You Still Use Existing Credit Cards and Loans?
Yes. A credit freeze generally does not prevent you from:
- Using an existing credit card
- Making loan payments
- Using an existing line of credit
- Reviewing your account online
- Receiving monthly statements
- Paying down balances
Existing creditors may still have access to information for account-management purposes.
A credit freeze affects many new-account applications, not the normal use of existing credit.
Does Freezing Credit Affect Your Credit Score?
No. Placing, lifting or removing a credit freeze does not lower your credit score.
Your score can still change while the report is frozen because creditors may continue reporting:
- Balances
- Payments
- Late payments
- Account openings
- Account closures
- Other account information
A credit freeze does not freeze the numerical score. It restricts access to the credit report.
To monitor a score without a paid trial, see:
How to Get a Free Credit Score Without a Paid Trial
Can You Check Your Credit Report While It Is Frozen?
Yes. A freeze does not prevent you from requesting and reviewing your own credit report.
You can still:
- Obtain reports from all three bureaus
- Review account information
- Dispute errors
- Monitor an identity-theft recovery
- Check whether fraudulent accounts appeared
Use:
Credit Freeze vs Credit Lock
A credit freeze and credit lock may both restrict access to a report, but they are not identical products.
| Credit freeze | Credit lock |
|---|---|
| A consumer right provided under federal law | A commercial product provided under company terms |
| Free to place, lift and remove | May be free or included with a paid service |
| Subject to federal timing requirements | Subject primarily to the provider’s service agreement |
| Available from each credit bureau | May be bundled with monitoring or identity protection |
| Does not require a paid subscription | May be marketed as part of a subscription |
Look specifically for “security freeze” or “credit freeze.” Do not pay for a credit lock because the free freeze option is difficult to find.
Credit Freeze vs Fraud Alert
| Credit freeze | Fraud alert |
|---|---|
| Restricts access to the report for many new-credit decisions | Tells businesses to verify your identity |
| Contact all three bureaus separately | Contact one bureau, which generally notifies the others |
| Remains until lifted or removed | An initial alert generally lasts one year |
| Must usually be lifted for a new-credit application | Normally does not block access to the report |
| Free | Free |
You may use both a freeze and a fraud alert.
A fraud alert may be useful when:
- You suspect identity theft
- Your identifying information was exposed
- You want lenders to take additional verification steps
Identity-theft victims with the required report may qualify for an extended fraud alert lasting seven years.
What Should You Do After Identity Theft?
A credit freeze is an important step, but it is not the complete recovery process.
Report fraudulent accounts or transactions and ask that they be closed or blocked.
Contact Equifax, Experian and TransUnion separately.
Contact one of the three bureaus when appropriate.
Look for accounts, inquiries and addresses you do not recognize.
Create an FTC Identity Theft Report and personalized recovery plan.
Follow the identity-theft procedure for accounts that are genuinely not yours.
Change passwords and review recent financial activity.
Start at:
Do not use an identity-theft report for a legitimate account or debt.
Should You Freeze Your Credit After a Data Breach?
A freeze is especially worth considering when a breach exposed:
- Your Social Security number
- Your date of birth
- Government identification information
- Financial account information
- Other information useful for opening new accounts
A breach may also offer free credit monitoring. Monitoring and freezing serve different purposes:
| Credit monitoring | Credit freeze |
|---|---|
| Alerts you about certain report changes | Restricts access for many new-credit decisions |
| Usually alerts after activity occurs | Can make new-account fraud more difficult |
| May be free for a limited period | Is free under federal law |
| May monitor one or more bureaus | Must be placed separately with all three |
You may use both free monitoring and credit freezes after a serious data breach.
What if Your Wallet Was Lost or Stolen?
Consider freezing your reports when the wallet contained:
- Your Social Security card
- A driver’s license
- A passport card
- Insurance identification
- Other identifying documents
Also:
- Report lost credit and debit cards
- Replace compromised card numbers
- Monitor bank and card activity
- Report stolen identification when necessary
- Review your credit reports
A credit freeze does not disable the cards that were in the wallet. Contact each card issuer separately.
Does a Credit Freeze Stop Fraud on Existing Accounts?
No. A freeze is aimed mainly at new-account credit checks.
It does not stop a thief from:
- Using a stolen credit card number
- Taking over an online bank account
- Sending money through a compromised payment app
- Changing an existing account’s contact information
- Using stored payment credentials
Protect existing accounts by:
- Changing compromised passwords
- Using unique passwords
- Enabling multi-factor authentication
- Turning on transaction alerts
- Removing unfamiliar devices
- Reviewing account activity regularly
For scam recovery, see:
How to Freeze a Child’s Credit
A parent or authorized representative can request a free protected-consumer freeze for a child under age 16.
When the child does not already have a credit file, the bureau may create a record solely so that it can be frozen.
You will generally need documents proving:
- Your identity
- The child’s identity
- Your authority to act for the child
- Your current address
Possible documents include:
- Birth certificate
- Social Security card
- Government identification
- Guardianship documents
- Proof of address
Child-freeze procedures usually require a mail request and supporting documents. Follow each bureau’s protected-consumer instructions separately.
Children who are 16 or 17 may generally request and remove a security freeze themselves.
Send document copies as directed and verify the bureau’s protected-consumer mailing address. It may differ from the ordinary adult freeze address.
Freezing Credit for a Protected Adult
An authorized representative may be able to request a freeze for:
- An incapacitated adult
- A person under guardianship
- A person under conservatorship
- Someone for whom the representative has a valid power of attorney
The bureau may require:
- Proof of the protected person’s identity
- Proof of the representative’s identity
- Guardianship or conservatorship documents
- A valid power of attorney
- Proof of address
- A signed written request
Use each bureau’s protected-consumer procedure. Ordinary online freeze enrollment may not support representative requests.
What if You Cannot Place or Lift a Freeze?
Common problems include:
- Online identity verification fails
- Your address does not match the credit file
- Your name recently changed
- You have a thin or limited credit file
- You cannot access the email account used previously
- You lost account recovery information
- The bureau needs additional documents
- A technical error prevents submission
Try these steps:
Confirm your legal name, address, date of birth and Social Security number.
Complete identity verification through its official freeze number.
Supply the documents requested by the bureau.
Keep screenshots, error messages and reference numbers.
Ask what specifically prevents the freeze or lift.
Use the CFPB complaint system when a bureau does not properly honor a freeze right.
Do not create several different online accounts with conflicting information. Contact the bureau when you cannot access the existing account.
When Should You File a CFPB Complaint?
A CFPB complaint may be appropriate when a nationwide credit bureau:
- Charges a fee for placing or lifting a security freeze
- Does not place a qualifying freeze
- Does not lift it within the applicable period
- Does not provide confirmation
- Continues showing the report as available incorrectly
- Does not address repeated identity-verification problems
- Does not follow a protected-consumer freeze request
Before filing, gather:
- The bureau’s name
- The date of your request
- The method used
- Confirmation or reference numbers
- Error messages
- Copies of letters
- Postal delivery records
- The response from the bureau
- The exact correction requested
Submit through:
How to Avoid Credit Freeze Scams
Be cautious when someone:
- Calls unexpectedly offering to freeze your credit
- Claims you must pay a government freeze fee
- Asks for gift-card or cryptocurrency payment
- Requests your banking password
- Asks for a one-time verification code
- Requests remote access to your computer
- Sends a link to a lookalike bureau website
- Promises to freeze all three reports through one paid service
The three official credit bureaus provide security freezes free. You do not need a third-party company to place them.
Protect yourself by:
- Typing bureau addresses directly
- Checking the domain spelling
- Using a private device
- Avoiding public Wi-Fi
- Using unique passwords
- Enabling multi-factor authentication
- Never sharing verification codes
A Simple Credit Freeze Routine
Save the confirmation and account-recovery information.
Confirm that the status is frozen.
Save the third confirmation.
Look for accounts and inquiries you do not recognize.
Enable alerts and multi-factor authentication.
Ask the lender which bureau it will check.
Check the status after the temporary period.
Update your secure freeze record when login or contact information changes.
Credit Freeze Mistakes to Avoid
Freezing only one bureau
Complete separate freezes with Equifax, Experian and TransUnion.
Buying a credit lock
Look for the free security-freeze option before accepting a paid service.
Losing login and recovery information
Store each bureau’s information securely.
Permanently removing a freeze for one application
Use a temporary lift when possible.
Lifting the wrong bureau
Ask the lender which report it intends to access.
Choosing too short a lift period
Allow time for the lender’s actual inquiry and possible follow-up review.
Assuming the freeze stops existing-account fraud
Continue monitoring bank and card activity.
Ignoring credit-report errors
A freeze does not correct inaccurate information.
Using a suspicious website
Type the official bureau domain directly.
Sending original documents unnecessarily
Follow the bureau’s current instructions and retain your original records.
Forgetting to confirm the status
Check that all three reports show as frozen.
Related Charge Decoded Guides
- Free Credit Reports, Scores and Protection Tools
- How to Get a Free Credit Report From All 3 Bureaus
- How to Get a Free Credit Score Without a Paid Trial
- Credit Report Errors and Credit Repair Guide
- How to Dispute an Error on Your Credit Report
- How Long Does a Credit Report Dispute Take?
- Scams, Fraud and Unauthorized Transactions
- How to Report a Scam for Free
- What to Do After Sending Money to a Scammer
- Unauthorized Credit Card Charge: What to Do
Frequently Asked Questions
Is freezing your credit really free?
Yes. Placing, temporarily lifting and removing a security freeze is free under federal law.
Do I need to pay for credit monitoring to freeze my credit?
No. A security freeze is available without purchasing monitoring, identity protection or a credit lock.
Do I need to freeze all three credit bureaus?
Yes. A freeze placed with one bureau does not freeze the other two.
Can I freeze all three reports in one request?
No. Contact Equifax, Experian and TransUnion separately.
How quickly does an online freeze take effect?
A nationwide credit bureau generally must place an online or telephone freeze within one business day. It may take effect much sooner.
How long does a mailed freeze request take?
The bureau generally must place it within three business days after receiving the request.
How long does a credit freeze last?
It remains until you temporarily lift or permanently remove it.
Does a credit freeze expire?
An adult security freeze does not normally expire automatically.
Does freezing credit hurt my credit score?
No. Placing, lifting or removing a freeze does not lower your score.
Can my credit score still change while frozen?
Yes. Creditors can continue reporting account activity, so the score may rise or fall.
Can I use my existing credit cards while frozen?
Yes. A freeze does not prevent normal use of existing accounts.
Can I check my own credit report while frozen?
Yes. You can request and review your own reports without lifting the freeze.
Can creditors I already use see my frozen report?
Existing creditors and certain other entities may still have legally permitted access for account-management or other authorized purposes.
Does a freeze stop unauthorized credit card charges?
No. It does not stop fraudulent use of an existing card. Contact the issuer immediately about unauthorized transactions.
Does a freeze remove fraudulent accounts?
No. Dispute or request identity-theft blocking for fraudulent information already appearing on your reports.
Can I apply for credit while frozen?
You can apply, but the lender may be unable to complete the application until the required report is temporarily lifted.
How quickly can I temporarily lift a freeze?
An online or telephone lift generally must be completed within one hour.
Should I lift all three freezes for a credit card application?
Ask which bureau the issuer will use. Lift only that bureau when the company can identify it. Otherwise, more than one lift may be necessary.
How long should I temporarily lift the freeze?
Choose a period that covers the expected credit inquiry and any follow-up review. Ask the lender about its timing.
Should I remove the freeze permanently for a mortgage?
Usually not. A temporary lift covering the lender’s underwriting period may be sufficient.
Do I need to lift a freeze for a job or apartment?
The federal freeze right does not restrict employment, tenant-screening and insurance inquiries in the same way as many new-credit checks. Ask the organization whether any action is required.
What is the difference between a freeze and a fraud alert?
A freeze restricts access for many new-credit decisions. A fraud alert tells businesses to take additional steps to verify your identity.
Can I have both a freeze and fraud alert?
Yes. They can be used together.
What is the difference between a freeze and credit lock?
A freeze is a free legal right. A lock is a company product that may be governed by different terms or bundled with a paid service.
Can I freeze a child’s credit?
A parent or authorized representative can request a free protected-consumer freeze for a child under age 16.
What if the child has no credit report?
The bureau may create a protected-consumer record so it can be frozen.
What should I do if a bureau will not freeze my report?
Contact the bureau, document the problem, follow its identity-verification instructions and consider a CFPB complaint when the issue remains unresolved.
Official Credit Freeze Resources
- FTC: Credit Freezes and Fraud Alerts
- CFPB: What Is a Credit Freeze?
- USA.gov: Freeze or Unfreeze Your Credit
- Equifax Credit Freeze
- Experian Credit Freeze
- TransUnion Credit Freeze
- FTC: Protecting a Child From Identity Theft
- IdentityTheft.gov: Identity-Theft Recovery Plan
- CFPB: Submit a Credit Reporting Complaint
Bottom Line
Freezing your credit is free and can make it much harder for an identity thief to open a new credit account in your name. You must place the freeze separately with Equifax, Experian and TransUnion.
Save each confirmation and use a temporary lift when a legitimate lender needs access. Remember that a freeze does not protect existing bank and card accounts, remove fraudulent information or correct reporting errors.
The practical rule: Freeze all three reports, save all three confirmations and temporarily lift only the report a legitimate lender needs.
This article provides general U.S. consumer information and does not provide individualized legal, credit or financial advice. Bureau procedures, telephone numbers, addresses and identity-verification requirements may change.

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